Family Support Services

Colac Area Health - Hospital Social/Welfare Worker
Social/welfare workers work as members of multidisciplinary teams to provide interventions on behalf of patients and families.

Services include:

• Counselling
• Advocacy
• Crisis intervention
• Loss and grief support
• Care co-ordination and discharge planning
• Psychosocial assessments
• Facilitation of family meetings

Phone: 03 5232 5140 or 03 5232 5180
Website: www.cah.vic.gov.au

Colac Area Health - Family Support Service
The Family Support Service is available to families with children aged 0-18 years. The team provides support, case management, counselling and linking to other services for vulnerable families and children. Issues could include family violence, alcohol and other drugs, parenting, Post Natal Depression (PND), mental health issues, parenting, household management and general coping.

Phone: 03 5232 5140 or 03 5232 5180
Website: www.cah.vic.gov.au

BCYF and Bethany have merged to become Meli.

Meli is a Victorian not-for-profit committed to strengthening communities through supporting people. They offer a unique combination of services to support members of our community throughout their lifetime, from early childhood through to adolescence and adulthood.

Phone: 03 5226 8900
Email: info@meli.org.au
Website: www.meli.org.au

The Orange Door

Sometimes things at home or in a relationship are not OK and you need some help and support. At The Orange Door, they are here to listen to you and help you to get the support you need quickly and easily.

Colac
2-28 Connor Street, Colac VIC 3250
Phone: 1800 312 820
Email: barwon@orangedoor.vic.gov.au
Website: www.orangedoor.vic.gov.au

Warrnambool
571-575 Raglan Parade, Warrnambool VIC 3280
Phone:1800 271 180
Email: southwest@orangedoor.vic.gov.au
Website: www.orangedoor.vic.gov.au

OZCHILD
OzChild provides foster carers for children in the Southern and Western regions of Victoria and supports children with therapeutic services, disability respite, legal guidance, counselling, scholarships and mentors. OzChild protects vulnerable children in Victoria and provides a voice for the rights of all children across Australia and the world.

Phone: 1300 361 680
Email: wrpractitioners@ozchild.org.au
Website: www.ozchild.org.au

Locations:
    Camperdown: 140 Manifold Place, Camperdown VIC 3260

     Warrnambool: Disability Respite Care and Family Law Services
     Phone: 1300 361 680 or the Family Relationships Centre on 1300 661 790
     Address: 19 Jamieson Street, Warrnambool VIC 3280

Family Relationship Centre Warrnambool
Warrnambool Family Relationship Centre provides a child focused family friendly service aimed at strengthening family relationships, supporting families facing relationship difficulties, and assisting families through separation.

Phone: 1300 661 790
Address: 19 Jamieson Street, Warrnambool VIC 3280
Website: www.familyrelationships.gov.au

Centacare
Centacare deliver an extensive range of social welfare and outreach services across the Catholic Diocese of Ballarat and the Western District of Victoria. They provide:

• Family and Children Services
• Community Programs & Advocacy
• Employment
• Housing
• Counselling, Support & Relationship Services
• Regional Parenting Program
• Youth Services
• Victims Assistance Program

Website: www.centacareballarat.org.au

Ballarat Headquarters:
Phone: 03 5337 8999
Alt Phone: 03 5327 7900
Address: 4-6 Peel Street Nth, Ballarat VIC 3350

Warrnambool:
Phone: 03 5559 3000
Address: 142 Timor Street, Warrnambool VIC 3280

Geelong:
Phone: 03 5223 0346
Address: Suite 1, 15 Yarra Street, Geelong VIC 3220

Colac Neighbourhood House
Phone:03 5232 5210
Email:nhouse@cah.vic.gov.au
Website:http://colacneighbourhoodhouse.org.au/

Warrnambool Neighbourhood and Community Centre
Phone:03 55 614 624
Address:17 Fleetwood Court, Warrnambool, Victoria, 3280
Email:wchouse@hotkey.net.au
Website:http://www.warrnamboolneighbourhoodhouse.com.au/

Little Tackers - Timboon and District Healthcare Service
A parenting program for children aged 1-5, designed by and developed for Timboon and District families.
Phone: 03 5558 6000

Regional Parenting Program - Centrecare
Regional families and carers can access our regional parenting program for assistance in developing strong parenting skills and strategies.
Phone: 03 5327 7900
Website: https://www.centacareballarat.org.au/

South West Rural Financial
Free service providing support and information on financial and legal matters. Assist families assess & understand their financial position Identify options & develop a plan of action. Prepare budgets & cash flows. Assist with loan & refinancing applications. Negotiations with financial institutions. Access government & private assistance packages.

Phone: 03 5592 2096 or 03 5592 5333
Email: admin@wswrcs.com.au
Website: www.wswrcs.com.au

Colac Area Health
Financial Counselling is a specialist paralegal service that assists low income and vulnerable people in financial difficulty. This service is free and confidential.

Phone: 03 5232 5140 or 03 5232 5180
Address: 2-28 Connor Street, Colac VIC 3250
Website: www.cah.vic.gov.au

Bethany
Bethany is a community service organisation that engages with children, families, couples, individuals and the broader community to:

• help build better family and couple relationships
• support the education, wellbeing and safety of children
• support parents
• support victims of family violence and change perpetrator behavior
• assist people who are homeless or at risk
• help people access training and employment
• assist people experiencing financial stress and provide material aid
• help those effected by problem gambling and other addictions
• advocate on issues of social importance

Phone: 1300 510 439
Email: info@bethany.org.au
Website: www.bethany.org.au

Colac Area Health - Acute Social Worker
Phone: 03 5232 5173
Address: 2-28 Connor Street, Colac VIC 3250
Website: www.cah.vic.gov.au

Otway Health and Community Services - Bereavement Counsellor
Phone: 03 5232 5173
Address: 75 McLachlan Street, Apollo Bay,VIC 3233
Email: otwayhealth@swarh.vic.gov.au
Website: www.otwayhealth.org.au

SANDS (Still birth and Neo-Natal Loss Service)
Counselling support for infant death

Phone: 1300 072 637 (Business and after hours) or 9874 5400
Email: support@sands.org.au
Website: www.sands.org.au

Australian Centre for Grief and Bereavement
Counsellor

Phone: 1800 642 066 (Business or after hours) or 0447 710 139 or 9265 2100
Website: www.grief.org.au

Bonnie Babes Foundation
The Bonnie Babes Foundation is a non-profit volunteer based charity which is established for the health and well-being of families.
Crisis and grief counsellor

Phone: 9803 1800 (Business and after hours)
Website: www.rememberme.com.au

Cobden Health
Aged Care Facility with Allied Health Services. Speech Therapy, Massage, Hearing, Physiotherapist, Psychology and Youth Counselling.

Youth Counsellor ages 0-25 years:
Phone: 03 5595 3100 or 0458 944 100 (Business and after hours)
Email: Youth.cdhs@swarh.vic.gov.au

Generalist Counsellor:
Phone: 03 5595 3100
Email: admin.cdhs@swarh.vic.gov.au
Website: www.cobdenhealth.org.au

South West Healthcare - Counselling
The Counselling and Support team provide counselling and other services that may be needed when you face a physical and/or health problem.

Services available at:
Warrnambool Community Health:
Address: Koroit Street, Warrnambool, VIC 3280

Manifold Place Camperdown:
Address: 140 Manifold Street, Camperdown VIC 3260

Phone: 03 5563 4000
Email: intake@swh.net.au
Website: www.southwesthealthcare.com.au

Colac Area Health - Counselling

Children’s Counselling 4-12 years:
Phone: 03 5232 5500

Youth 12-16 years:
Phone: 03 5232 5149

Website: www.cah.vic.gov.au

Brophy Youth & Family Services
The agency provides regional services to Portland, Hamilton, Camperdown, Warrnambool and districts through its outreach programs. Its main office is located in Warrnambool and sub regional offices in Hamilton and Portland. Brophy provides services in health, accommodation, education and training, foster & kinship care & family services,

Phone: 03 5561 8888
Address: 210 Timor Street, Warrnambool VIC 3280
Email: admins@brophy.org.au
Website: www.brophy.org.au

Berry Street Take Two - Counsellor
Phone: 03 5278 4577
Website: www.berrystreet.org.au

Colac/Corangamite Schools Social Worker
Phone: 03 5234 3605 or 0477 319 102
Website: www.education.vic.gov.au

Kidsline
Confidential telephone counselling service for children and youth aged 5-25 years

Phone: 1800 551 800
Website: www.kidshelpline.com.au

Colac Area Health - Family Violence Women’s Counselling
The Women's Counsellor provides therapeutic counselling and support in the areas of family violence, women's health and alcohol and other drug issues. The Women's Counsellor primarily sees women aged 15 years and older.

Phone: 03 5232 5140 or 03 5232 5180
Address: 2-28 Connor Street, Colac VIC 3250
Website: www.cah.vic.gov.au

Colac Area Health - Counselling Service
This program provides counselling for people experiencing a range of challenges such as: Anger, Anxiety, Conflict, Depression, Grief and loss, Low self esteem, Relationship issues, sex and sexuality concerns, Stress.

Phone: 52325140 or 52325180
Address: 2-28 Connor Street, Colac VIC 3250
Website: www.cah.vic.gov.au

Colac Area Health - Youth and Children’s Counselling
The Youth and Children's Counsellor offers support and counselling for children and young people who are experiencing or who have experienced, family violence or other child and adolescent issues. The worker also offers education in community and school settings.

Phone via ChildFIRST: 03 5232 5500
Website: www.cah.vic.gov.au

Generalist Counsellor - Cobden District Health Service
The Generalist Counsellor can assist with any issues that are a concern for you, such as personal relationships, health problems, past hurts that still affect you, grief and loss, family violence, drug and alcohol, traumatic and stressful events.

Phone: 03 5595 3100
Address: 5 Victoria Street, Cobden, VIC 3266
Website: www.cobdenhealth.org.au

Youth Worker/Counsellor – Cobden District Health Service
The Youth Worker/Counsellor is based at CDHS and services students at Cobden Technical School and Cobden Primary School. Services include school based programs, health education, counselling and group work on a variety of issues i.e., bullying, self-esteem, alcohol and other drugs, mental health, friendships and family conflict.

Phone: 03 5595 3100
Address: 5 Victoria Street, Cobden, VIC 3266
Website: www.cobdenhealth.org.au

Centrecare - Counselling
Our professional counsellors assist individuals, couples and families to resolve relationship issues at any stage in their relationship.
Website: www.centacareballarat.org.au

Ballarat Headquarters:
Phone: 03 5337 8999
Address: 4-6 Peel Street Nth, Ballarat VIC 3350

Warrnambool:
Phone: 03 5559 3000
Address: 142 Timor Street, Warrnambool VIC 3280