Eligibility and access to all aged care services is determined by a Commonwealth assessment agency - either the Regional Assessment Services (RAS) or the Aged Care Assessment Service (ACAS).
To arrange an assessment, please contact My Aged Care on 1800 200 422 (Translating and Interpreting Service 131 450, National Relay Service 133 677), or visit their website at www.myagedcare.gov.au
The Commonwealth Home Support Program (CHSP) and Home Care Packages Program (HCP) help senior Australians access entry-level support services to live independently and safely at home.
CHSP and HCP services work with you to maintain your independence rather than doing things for you.
Eligibility for these programs is based on your current level of family support, your needs and age.