Skip to main content
Corangamite Shire Council - Logo
Home - Corangamite Shire Council - Logo
  • Home page
  • Council
    • About Corangamite Shire
      • Towns
      • History
      • Shire Map
      • Demographics
    • Inside Council
      • Meet the Councillors
      • Council Meetings
      • Management Team
      • Community Asset Committees
      • Citizenship
      • Council Elections
      • Governance
    • News and Media
      • Latest News
      • Corangamite News
      • Corangamite e-news
      • Social Media
    • Public Notices
    • Have Your Say
      • 2040 Community Vision
      • Intention to lease
      • Participate and Connect Community Expo
      • Outdoor dining furniture
      • Road Management Plan review
    • Publications
      • Council Plan
      • Advocacy
      • Annual Report
      • Budget
      • Policies
      • Plans & Strategies
      • Council Conduct, Charters & Customer Service
      • Community Satisfaction Survey
    • Making a payment
    • Grants and funding
      • Community Grants Program
      • Environment Support Grants Program
      • Events & Festivals Grant Program
      • Facility Grants Program
      • Quick Response Grants
      • COVID Business Support Grant Acquittal
      • Domestic Wastewater System Contribution Program
    • Tenders
    • Employment
      • Online Contractor Safety Inductions
      • Come and join the team
  • Property
    • Rates
      • About your rates
      • Paying your rates
      • Rates Pensioner Rebate
      • Property Valuations
      • Fire Services Property Levy
      • Land Tax
      • Financial Hardship Assistance
    • Planning
      • Statutory Planning
      • Strategic Planning
      • Port Campbell Town Centre Project
      • Bookaar Solar Farm
      • Planning Permit Application PP2020/013 - Group Accommodation
    • Building
      • Do I need a building permit?
      • Common building questions
      • Apply for a building permit
      • Building advice
      • Owner builder advice
      • Swimming Pool and Spa Regulations
      • Building forms and resources
      • Contact a Building Officer
      • Request copies of building permit documents and plans
    • Roads and Infrastructure
      • Roads Advocacy Videos 2018
      • Roads
      • Drains and stormwater
      • Footpaths, kerb and channel
      • Permits
      • Street lighting
      • Roadsides, nature strips and open spaces
      • Trees and vegetation
      • Streetscapes
    • Emergency
      • Fire ready
      • Burning off and fire restrictions
      • Bushfire Places of Last Resort
      • Prepare for an emergency
      • Recovering from an emergency
      • Our role in an emergency
      • Our Emergency Plans and Strategies
      • South West Complex Fire March 2018
    • Local Laws
    • Pets, Animals & Livestock
      • Pet registration
      • Livestock
      • Injured or dead animals
      • Frequently asked questions
      • Bees and wasps
    • Rubbish and Recycling
      • Rubbish collection services
      • Landfill and transfer stations
      • Waste disposal fees and charges
      • E-Waste
      • Waste Wise Event Trailer
      • Where can I dispose of . . . .
    • Food, Health and Accommodation
      • Food Premises
      • Personal Care Industry
      • Prescribed Accommodation
      • Caravan Parks
    • Wastewater systems
      • How do I get approval to install a wastewater system?
      • Septic systems
      • Wastewater treatment plants
      • Domestic Wastewater Management Plan (DWMP) 2014
      • Wastewater application fees
      • Domestic Wastewater System Contribution Program
    • Environment
      • Sustainability
      • Environmental Groups
      • Weed management
      • Environmental places of interest
      • Native vegetation
      • Feral and pest animals
  • Community
    • Welcome to new residents
    • Connect across Corangamite
      • Fitness, Health & Well-being
      • Kids Activities
      • Be Entertained
      • Learn
      • Happy Place Support
    • Aged and Disability
      • Access & Inclusion Reference Group
      • Home care / domestic assistance
      • Personal care
      • Property maintenance
      • Respite care
      • Food services - Meals on Wheels
      • Community transport
      • Disability access
      • Public transport
      • Eligibility and assessment
      • Social support
      • National Disability Insurance Scheme
    • Youth
      • SYNC Youth Strategy
      • Meet the crew!
      • FReeZA
      • Youth Gallery
    • Family & Children Services
      • Enrolment and General Information
      • Maternal & Child Health
      • Playgroups
      • Child Care Services
      • Kindergartens
      • Achievement Program
      • Smiles 4 Miles
      • Corangamite Family & Children Services Directory
    • Community Planning
      • Camperdown
      • Cobden
      • Darlington
      • Derrinallum
      • Lismore
      • Noorat
      • Port Campbell
      • Princetown
      • Simpson
      • Skipton
      • Terang
      • Timboon
    • Public Health and Wellbeing
      • Coronavirus (COVID-19)
      • Food Safety
      • Health and Wellbeing
      • Heatwave
      • Immunisation
      • Infectious disease control
      • Live Well Project
      • Support Services
      • Syringe Disposal Service
      • Tobacco
      • Water Quality
    • Arts and Culture
      • Arts and Culture Strategy
      • Public Art
      • Mobile Cinema
    • Permits and Forms
    • Thinking of moving?
    • Great South Coast Designated Area Migration Agreement
    • Community Directory
      • Community Directory submission
  • Places and Events
    • Events and Festivals
      • Planning an Event
      • Australia Day Celebrations
      • Events Calendar
    • Parks, sport & recreation
    • Tourism
    • Recreation programs
      • Ed Gym
    • Swimming Pools
    • Libraries
    • Filming and Photography in the Shire
    • Venues for hire
      • Venue Hire Request Form
    • Cobden Airstrip
    • Camperdown Saleyards
  • Business
    • Opening a Business
      • Self Assessment Tool
      • Permits
    • Expand or Change a Business
      • Self Assessment Tool
      • Permits
    • Business Support
      • Business Programs and Workshops
      • Shop Local Corangamite
      • Economic Development & Investment
      • Resources
    • COVID-19 Business Support & Resources
  • Contact Us
    • Customer Request
    • Update my details
    • Make a complaint
    • Internal review
    • Feedback
    • Customer Service
      • VicRoads Agency
      • Events Stall
You Are Here : Home page / Council/ Publications / Council Conduct, Charters & Customer Service
 

In This Section

  • About Corangamite Shire
  • Inside Council
  • News and Media
  • Public Notices
  • Have Your Say
  • Publications
    • Council Plan
    • Advocacy
    • Annual Report
    • Budget
    • Policies
    • Plans & Strategies
    • Community Satisfaction Survey
    • Council Conduct, Charters & Customer Service
  • Making a payment
  • Grants and funding
  • Tenders
  • Employment

Council Conduct, Charters & Customer Service

Council

Audit and Risk Committee Charter(PDF, 2MB)

Councillor Code of Conduct(PDF, 365KB)

 

Customer Service

Customer Service Charter(PDF, 1MB)

Share
  • Facebook
  • Twitter
  • Email
  • Print
Back to top

Contact Us

Corangamite Shire
181 Manifold Street
Camperdown, Victoria, 3260

View on Map

Telephone : (03) 5593 7100
Email : shire@corangamite.vic.gov.au

Share & Connect

  • Like us on facebook
  • Follow us on twitter
  • Instagram
  • Watch our YouTube Channel
Disclaimer & Copyright | Privacy Statement | Sitemap | A - Z Index | Corangamite Shire is a Child Safe organisation
© 2021 Corangamite Shire Council | Powered by OpenCities