Ageing and Inclusion

Corangamite Shire Council has concluded providing Assessment and In Home Aged Care services on behalf of the Commonwealth and State Governments from June 30 2023.

Aged Care and Assessment services are now provided by a range of new provider organisations across the Shire.

Navigation Support Program

Council has commenced a new program called Navigation Support Program to assist seniors and vulnerable people access the services they need.  We are here to help:

  • Assist residents in understanding the Aged Care system including eligibility, access, assessment and how to find a service provider.
  • Supporting residents to link in with other agencies including social services, health and community participation opportunities.
  • Assist residents to become involved in active aging programs.
  • Arranging activities to support residents be healthy, active and connected.
  • Assistance with food relief.
  • Linking Carers to support services and networks
  • Community advocacy
  • Delivery of Council’s Disability Access & Inclusion Plan 2021-2025

The Navigation Support Program is a free and confidential service.

You can call us on 55937100, email  or complete the form below.

We can come to your home or arrange for an appointment at a location that suits.

For residents aged 65 and over

Eligibility and access to all aged care services is determined by a Commonwealth assessment agency - either the Regional Assessment Services (RAS) or the Aged Care Assessment Service (ACAS).

To arrange an assessment, please contact My Aged Care on 1800 200 422 (Translating and Interpreting Service 131 450, National Relay Service 133 677), or visit their website at 

The Commonwealth Home Support Program (CHSP) and Home Care Packages Program (HCP) help senior Australians access entry-level support services to live independently and safely at home.

CHSP and HCP services work with you to maintain your independence rather than doing things for you.  

Eligibility for these programs is based on your current level of family support, your needs and age.  

For residents under 65

For Eligibility and Assessment speak with your Social Worker, Hospital Discharge team or contact Uniting Vic Tas directly on 1300 583 145.


Global Centre for Modern Ageing

Charter of Aged Care Rights

You have a right to receive high quality care and services and to always be treated with respect and dignity. 

These rights and more are protected by the Charter of Aged Care Rights. The Charter provides the same rights to all consumers. These rights apply no matter what type of Australian Government funded aged care services you receive. 

It is a good idea for you and those involved in your care to familiarise yourself with your rights. All providers of Australian Government funded aged care must comply with the Charter.

Charter of Aged Care Rights

Rights & Responsibilities