H5 bird flu has been detected in Australia. If you notice multiple sick or dead birds or other animals, you should not touch them or get too close. Record your location and report it to the 24-hour Emergency Animal Disease Hotline on 1800 675 888.
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This policy aims to provide a framework for a standardised approach to managing complaints with a view to continually improve Council services, whilst resolving issues in an effective, fair, respectful and professional manner. This policy also ensures data collecting throughout the process is used to improve services while fulfilling all requirements and clearly communicating escalation options.