Victorian Government Relief Payments
Emergency Relief Payments
Emergency relief payments are available for eligible people affected by the January 2026 bushfires.
You may be eligible if you have unmet immediate relief needs and:
- your principal place of residence is damaged or destroyed by the January 2026 bushfires, and you can’t live in it, or
- your principal place of residence was in an evacuation warning area, and you evacuated your property.
Click here for further information on relief payments.
Closes 27 July.
To apply for a payment:
The Department of Families, Fairness and Housing can help you apply for this payment.
- Call the VicEmergency Hotline 1800 226 226 (Press 0, then 1 to talk to someone)
- Visit an Emergency Relief Centre.
Have personal identification (ID) with you if you can. This could be a:
- driver licence
- Medicare card
- letter or bill with your name and home address.
Need an interpreter? Call the VicEmergency hotline on 1800 226 226. Press 9 for an interpreter.
Emergency Re-establishment Assistance
Offers assistance to re-establish a principal place of residence.
For people with limited means, no insurance, home damaged or destroyed, who cannot return home or access home for more than 7 days.
To apply, contact the Emergency Recovery Hotline 1800 560 760, and press 4. Closed 27 July.
Click here for more details.
Australian Federal Government Relief
Disaster Recovery Payment
The Australian Government Disaster Recovery Payment is a one off, non-means tested lump sum payment.
It offers a payment of $1000 for eligible adults and $400 for eligible children who’ve been adversely affected by a major disaster either in Australia or overseas. This includes residents of the Larralea area impacted by fire.
More information is available on the Services Australia website.
You may be eligible for this payment if you or an eligible child you care for were directly affected in one or more of the following ways:
Major damage to your principal place of residence includes any of the following:
Services Australia Disaster Recovery Allowance
Services Australia has a short-term allowance to help people directly affected by this disaster.
People can be eligible for up to 13 weeks of allowance if they have lost income as a direct result of the Victorian Bushfires in January 2026.
Information about the areas declared for payments and eligibility information is on the Services Australia website.
Other Financial Supports
Primary Producer Grants
For eligible primary producers. Grants up to $75,000 for clean-up and reinstatement
Administered by Rural Finance. Rural Financial Counselling Services can also assist with applications.
Closes 21 October.
Click here for more details.
Rural Finance Concessional Loans
For eligible primary producers. Loans up to $250,000, and up to $100,000 for major income loss.
Administered by Rural Finance. Rural Financial Counselling Services can also assist with applications.
Closes 31 December.
Click here for more details.
Victorian Farmers Federation Disaster Relief Fund
For Eligible primary producers. Immediate payment of up to $1,000
Apply via the VFF here.
Click here for more information.
Prolonged Power Assistance Payment, residential
For a principal place of residence without power at least 7 days in a 2-week period.
Residential- Payment up to $2,380 per week up to 3 weeks.
Business- up to $3,088 per week up to 3 weeks.
Eligible customers will be contacted by Powercor via SMS, email or phone and provided with a link to a dedicated page on the Powercor website.
If you believe you are eligible but have not received an SMS and link, please contact Powercor on 13 22 06.
Closes 31 March.
NAB Disaster Relief Grants
For eligible NAB Customers. Provides $1,000 grants and additional financial relief.
Apply via NAB or contact:
Consumer: 1300 308 132 (8am-8pm, Mon-Fri & 9am-1pm Sat AEST/AEDT) Business: 1300 769 650 (8am-5pm, Mon-Fri AEST/AEDT)
Salvation Army Emergency Relief Payment
For people impacted by disasters. (All encompassing, including international events)
$1,000 per adult $600 per child for impacted people
Apply via the Salvation Army
Must apply within 6 months from the event.
Emergency Recovery Support Program
Emergency recovery support is available for people directly impacted by the January 2026 fires. If this emergency has impacted you, it can be hard to know what to do next. A range of support is available, based on you or your family’s needs.
Recovery support officers can guide you on your journey. Emergency recovery support can be as simple as advice on what services are available or connecting you with programs that can help you.
Emergency recovery support can help with things like:
If you need extra support, you may get help from a dedicated recovery support worker. They will work with you to find and access services you need. If you were impacted by another emergency unrelated to the January 2026 fires, contact your local council to find supports in your area.
For more information, visit www.vic.gov.au/Recovery-services-wellbeing-and-support
Rural Financial Counselling Services
Free and independent financial information, options, decision-making support and referral services.
For primary producers and small rural businesses experiencing, or at risk of, financial hardship.
They are available at wswrcs.com.au or 1300 735 578.
Financial disputes
Dispute resolution for the financial services industry. Services include:
Call 1800 931 678 Monday to Friday 9:00 am to 5:00 pm
Banks
Banks and other financial institutions provide support to customers impacted by disasters by offering a range of adjustments to services, hardship support and in some instances, grants.
Ask your bank what support they have available.
Good Shepherd No Interest Loans
Good Shepard have available for low-income earners or people who have experienced family or domestic violence, or health care card or pension card holders. Clients need to show they can repay the loan.
Available loans:
https://goodshep.org.au/services/nils/
National Debt Helpline
The National Debt Helpline provides financial counselling and advice on managing debt.
Tools include:
Call 1800 007 007