Customer Request

When making a request please ensure that you provide all relevant facts, and where possible include dates, times, locations and contact names.  If you have an email address and mobile phone number, it is helpful to include these too.

If your matter is of an urgent nature where there is a risk to the safety of people or property, contact us on 03 5593 7100.

 


Privacy

The personal information requested is required primarily for the provision of the service referred to on this form and will only be shared with those directly responsible for providing that service.  If you do not provide the information, we may not be able to deliver the service.  If you would like to know more about privacy at Corangamite Shire, including your right to seek access to any information collected on this form, please contact Council's privacy officer on 03 5593 7100.

Your request will be directed to the relevant department best able to deal with the issue.  The appropriate department will take responsibility for investigating and responding to this issue.  We will respond to you as quickly as possible with an answer of it that is not possible with an interim reply and a further answer later.