Support Services

Tweddle Child & Family Support Services
The program enables parents with infants or children 0-3 years of age the opportunity to spend a full day addressing childhood and parenting difficulties.

Family Assist Office

Family Drug Help Line

140 Grange Rd, Carnegie, Victoria
1300 660 068 
Family Drug Help Line is a program of SHARC.  We provide help to family members of people using substances and operate a 24/7 helpline for referral, support and education.

Brophy Family and Youth Services

150 Liebig St Warrnambool
(03) 5561 8888

Paediatric and Adolescent Support Service Program

(03) 4215 8600
Free and confidential support service for children, adolescents and young adults living with a chronic illness/disability and their family members.

Commonwealth Carer Respite Centre, Barwon South-Western Region

1800 059 059
Provides support and information for carers of young people under 30 years of age with disabilities. The service assists carers to gain access to a variety of flexible respite options include in-home respite, a short break away, or an individual response to each carer’s needs.

Department of Human Services (DHS) Child Protection Services

Warrnambool - (03) 5561 9444

Community Connections

1300 361 680
Specialist parenting support; counselling for parents experiencing difficulty in their role as a parents; Support for families with children with a disability

Emma House Domestic Violence Services

(03) 5561 1934

The Western Region Alcohol & Drug Centre

1300 009 723
The WRAD Centre seeks to provide comprehensive, holistic support and treatment to individuals and others affected by addictive behaviours and associated issues.


13 11 14 (24 hour line)
24 hour telephone counselling, personal support and referral services following an incident. Face to face counselling also available.

Road Trauma Support Services Victoria

1300 367 797 (9 am - 5 pm Monday to Friday)
Individual and family counselling, support groups and referral services for people impacted by road trauma.

Victims of Crimes Helpline

1800 882 752 (8 am - 11 pm Monday to Friday)
The Victims of Crime Helpline offer advice and referral to local and relevant support services, in order to assist victims to manage the effects of a crime.

Beyond Blue

1300 224 636 (24 hour line)
24 hour information and referral line providing information on depression, anxiety and related disorders, available treatments and referrals to relevant services.

Australian Red Cross

1800 232 969 - all areas.
(03) 5561 5991 (Warrnambool)

St Vincent De Paul

(03) 5593 1122 (Camperdown)

Vision Australia

Vision Australia
124 Koroit Street, Warrnambool VIC 3280
Telephone: (03) 5560 2300 or 1300 84 74 66
Vision Australia is the leading provider of blindness and low vision services in Australia. It supports thousands of people who are blind or have low vision, of all ages, in the home, school or work so they can live the life they choose.

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