COVID-19 Business Support & Resources

For the latest COVID-19 information please visit Coronavirus (COVID-19)

Victoria is set to hit its 70 per cent double dose vaccination target nearly a week early. In response to reaching this milestone, Victoria’s Chief Health Officer has determined that at 11.59pm on Thursday 21 October, Victoria will move forward in opening up and more restrictions will be eased. 

For information on what this includes refer to the UPDATED ROADMAP.  

If you require any assistance please contact the Economic Development team on 5593 7100 or email us at


Victorian Government QR Code Service

All venues and businesses required to undertake electronic record keeping must use the free Victorian Government QR code service. 
Checking-in is now mandatory in retail settings like supermarkets and shops. 
The 15-minute threshold has been removed, anyone entering a shop or a café will need to check-in. 

If you need some help with the QR code, give our team a call and we will assist you through the process. 


Signage for your Business

Businesses that are open are required to have signage on display to let customers and staff know how many people can be in the shop at any one time. Below is an example of signage click here for links to download signs and posters.

If you do not have access to a printer please get in touch with the Economic Development team on 5593 7100 or email and we can organise to have them printed for you. 

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Business Recovery & Mentoring

The Victorian Government has partnered with the Victorian Chamber of Commerce and Industry (VCCI) to deliver a business mentoring program to help small businesses navigate the economic challenges posed by restrictions to help slow the spread of coronavirus (COVID-19).Through this program, eligible business owners can receive up to four 2-hour mentoring sessions with an experienced professional who will help them make informed decisions about the future of their business.

The program offers tailored guidance on:

  • Business recovery - to strengthen business recovery (cost reduction, debt and cashflow management)
  • Market transformation - to understand how coronavirus (COVID-19) has triggered or accelerated market changes
  • Digital literacy and engagement - to help businesses reach new customers and markets
  • Market and supply chain diversification - to reduce exposure to supply chain risks
  • Reskilling and retraining - to help businesses upskill their existing workforce

 More information and links to apply can be found HERE.


Upskill my Business Program

The Victorian Government has partnered with key industry groups and top education providers to present virtual professional-learning opportunities to small business owners impacted by the coronavirus (COVID-19) pandemic. Prepare your business for a strong recovery with the range of free online programs, short courses and events  available at  or through the Business Victoria hotline (13 22 15)


Other Information &  Resources

Rural Financial Counselling Service 

An independent service operating in Western Victoria offering free and confidential financial counselling and assistance to small businesses experiencing challenges as a result of lower income or increasing costs. RFCS can provide assistance with the following financial matters:

  • assistance to understand your financial position
  • identify options and develop an action plan
  • prepare budgets and cash flows
  • assist with loan and financing applications
  • negotiations with financial institutions
  • access government and private assistance packages

Phone 1300 735 578 or visit  to make your appointment.